We are your IT department
Complete IT outsourcing
- Procurement, provisioning, and help desk
- Vendor management
- Asset and warranty tracking
- Budget and refresh planning
Services
What we do
We work with small and midsize businesses and enterprise organizations, in whichever model fits: complete IT outsourcing, co-managed IT alongside your existing staff, or escalation support behind your own team. Pick the pieces you need, or let us run all of it.
01 · Day-to-day operations
Managed IT & monitoring
Three ways to work with us, depending on how much IT you already have in-house.
Alongside your IT staff
Co-managed IT
- Shared tools, tickets, and documentation
- Coverage for vacations and after-hours
- Project capacity when your team is stretched
Behind your IT team
Escalation support
- Your team handles the day-to-day
- Senior engineers for the hard problems
- Help with outages and major incidents
Monitoring & help desk
- NinjaOne and Datto RMM
- Patch management with maintenance windows
- Remote support on every managed device
- Onsite dispatch anywhere in the US
02 · Leadership
Virtual CIO
Executive-level technology leadership without a full-time executive salary, or a second opinion for the CIO you already have.
Strategy & planning
- Multi-year technology roadmaps
- IT budgeting and cost control
- Alignment of IT with business goals
Governance & risk
- IT policies and standards
- Compliance and audit readiness
- Board and leadership reporting
Vendors & projects
- Vendor selection and contract review
- Major project oversight
- Mergers, moves, and new-site IT planning
03 · Security
Security audits & penetration testing
Find out where you're exposed before an attacker does, then close the gaps in order of real risk.
Security audits
- External and internal posture review
- Identity, MFA, and privilege audit
- Patch-gap and end-of-life inventory
- Written findings, ranked by real risk
Penetration testing
- Ongoing daily penetration testing
- External and internal network testing
- Phishing and social-engineering tests
- Clear report with proof and fixes
- Retesting after remediation
Ransomware prevention
- Endpoint detection and response
- MFA everywhere, least-privilege accounts
- User security awareness training
- Network segmentation and RDP lockdown
04 · Microsoft 365
Microsoft 365 hardening
Most Microsoft 365 tenants run on default settings. We lock down identity, email, and data so a single stolen password doesn't become a breach.
Identity & access
- MFA and Conditional Access policies
- Legacy authentication shut off
- Admin role and privilege review
Email security
- SPF, DKIM, and DMARC
- Anti-phishing and safe-link policies
- External forwarding controls
Data & devices
- SharePoint and OneDrive sharing cleanup
- Sensitivity labels and data loss prevention
- Intune device compliance
- Audit logging and alerting
05 · Resilience
Backup & disaster recovery
Ransomware goes after backups first. Ours are built so an attacker can't touch them, and we prove they restore.
Immutable backups
- Write-once, time-locked retention
- Backup credentials kept separate from production
- Air-gapped or object-locked offsite copy
Recovery you can count on
- Onsite appliance plus offsite replication
- Defined recovery targets per system
- Scheduled, documented restore tests
06 · Productivity
AI & productivity
Your staff are already using AI, with or without a policy. We make that productive and accountable.
Microsoft Copilot
- Licensing and readiness review
- Permissions cleanup before rollout
- Staged rollout with a pilot group
Claude deployment & training
- Team and Enterprise plan setup with SSO
- Role-based training built on your real work
- Integration with the systems you already run
AI governance
- Written AI usage policy
- Audit and activity logging
- Discovery of unsanctioned AI tools
07 · Infrastructure
Cloud & data centers
We run two data centers, in Saint Louis, Missouri, and Fremont, California, for geographic redundancy, and also host in public cloud. We'll tell you honestly which one your workload belongs in.
Geographic redundancy
- Saint Louis, MO and Fremont, CA
- Replication between regions
- Failover if one site goes down
Private cloud
- Hosted desktops and applications
- Predictable monthly cost
Dedicated servers
- Hardware specified to the application
- Managed OS and patching included
Co-location
- Your equipment in either of our facilities
- Redundant power and cooling
- Remote hands available
08 · Voice
VoIP & telephony
Most bad phone experiences are really network problems. We run the phones and the network, so there's no finger-pointing.
Phone systems
- Hosted VoIP and Teams Phone
- Auto-attendant, ring groups, and voicemail-to-email
- Number porting handled end to end
Network readiness
- QoS and voice VLAN configuration
- Firewall and SIP fixes
- Call-quality testing before go-live
Not sure what you need?
Call and tell us what you're running. We'll tell you what to fix first.